Frequently Asked Questions
Everything you need to know about your next favorite outfit.
How do I determine my correct size?
We provide a detailed size guide on each product page. Since our styles range from oversized fits to bodycon, we recommend measuring yourself and comparing it to our specific garment dimensions for the perfect fit.
What is your return and exchange policy?
We offer a 14-day return window for all unworn items with original tags attached. Exchanges for a different size are free, while returns for a refund are subject to a small restocking fee.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your sassy look sooner.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide! International shipping rates and delivery times vary by location and will be calculated at the final stage of checkout.
How should I care for my 'That Sassy Thing' garments?
To keep your items looking fresh, we recommend washing them inside out in cold water on a gentle cycle and hanging them to dry. Always check the specific care label inside the garment for best results.
Can I change or cancel my order after it's been placed?
We process orders quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.